Return Policy
SXM Posh Online Boutique do not offer refunds, but exchanges are available. All packages must be returned within 2 days Locally in St. Maarten/ Saint Martin and 7 business days regionally and internationally from initial day of package receipt.
All items must be returned in the original selling condition (merchandise should be unworn and unwashed with no damages) otherwise will be refused.
Please note we do not allow the return of white clothing.Underwear, swimwear (excluding bikini tops), hosiery, cosmetics, and accessories are final sale.
We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear and the smell of fragrance.
When returning an item it's very important we know who you are. Please indicate your name or your order number in the package before retuning it.
Payment options
We accept cash, bank transfers and credit cards via our PayPal link.
Products ordered and delivered in St. Maarten/Saint Martin can be paid cash upon delivery.
Legal & Privacy
- General
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with SXM Posh Online Boutique., (hereinafter referred to as “SXM Posh Online Boutique”, ”us ” or ”we”), through the SXM Posh Online Boutiquewebsite, mobile website or via telephone (jointly referred to as ”SXM Posh Online Boutique”).
By using SXM Posh Online Boutique and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure that you have read and understood the Terms before placing your order.
The inclusion of products or services on SXM Posh Online Boutique at any given time does not imply or guarantee that these products or services will be available. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without providing you with prior notice. The version of the Terms that will apply to your order will be those on SXM Posh Online Boutique at the time you place your order.
SXM Posh Online Boutique wants to provide the best possible online experience. To achieve this goal, we need to be sure that our services run like clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Site, or which impacts the security of the Site, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the Site, or to copy content from the Site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
- Prices and delivery charges
The prices displayed on SXM Posh Online Boutique does not include Tax, local retail sales tax or the delivery charge. The retail sales tax will depend on the place of delivery and will be calculated in the checkout prior to completing the purchase.
The delivery charge for each order will vary depending on the delivery location and delivery charges are the sole responsibility of the purchaser. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries. Prices in-store and online may vary.
- Ordering/conclusion of contract
The ordering options available to you are SXM Posh Online Boutique or by Telephone 1-(721)-520-2666.
Once you have placed your order, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for your order, we will attempt to refund the applicable amount using the same method used to make the payment. Another payment method may be used for the refund, provided that you consent to such a change; in any case this will not generate any additional charges.
- Delivery
SXM Posh Online Boutique exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order to your address accordance with your selected delivery option.
SXM Posh Online Boutique endeavors to dispatch orders as quickly as possible and in the order in which they are placed. We aim to deliver within 1-3 business days locally in St. Maarten/ Saint Martin, regionally and internationally within 7 to 10 business working days following confirmation of an order, unless otherwise agreed. Please allow up to 5 additional days for rural/remote areas. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.
Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, you will receive an email confirmation with your expected delivery details if you have supplied us with your email address.
If your order does not arrive by the scheduled date, please contact SXM Posh Online Boutique Customer Service via telephone at 1-(721) 5202666 or via email.
- Withdrawal of Order
Once purchase is made it can not be canceled . Please note that you will bear the cost of the delivery as well as the cost to return the items to SXM Posh Online Boutique.
Please see Return Policy
If the item you have received is defective, please notify SXM Posh Online Boutique promptly and return the item in accordance with section 6 (Returns) below. SXM Posh Online Boutique will, for any products deemed defective, provide a full refund, including the costs of delivery and return. The provisions set forth herein do not limit any applicable statutory rights.
6.Payment methods
You can pay for your goods in various ways as set out below.
Paypal
When paying by PayPal, SXM Posh Online Boutique reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. SXM Posh Online Boutique reserves the right to deny any purchase.
Wire Transfers to local bank account.
St. Maarten/ Saint Martin – Cash upon delivery
7.Our Liability
Nothing in these Terms shall exclude or limit SXM Posh Online Boutique’sSXM Posh Online Boutique liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
You expressly understand and agree that sxm posh online boutique shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever, including but not limited to, damages for loss of profits, goodwill or other intangible losses (even if we have been advised of the possibility of such damages), arising out of, or resulting from, your use or inability to use our website; the use of any content or other material on our website, the cost of procurement of substitute goods or services resulting from any goods, data, information or services purchased or obtained or transactions entered into or messages received through or from our website; unauthorised access to or alteration of any transmissions or data sent or received between us; statements or conduct of any third-party on our website; or any other matter relating to our website. in no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, in connection with your use of our website. if you are dissatisfied with any portion of our website, or with any of these terms of use, your sole and exclusive remedy is the discontinuation of your use of our website.
Our maximum liability to you for any loss or damage arising in connection with your order on sxm posh online boutqiue shall be limited to the total price of your order.
8.Pictures Colours and measurements
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
An item's measurements stated on SXM Posh Online Boutqiue are only approximate values to give you a better understanding of the model or fit of that specific item. They are not a guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in production.
We strive to display our products in our pictures as accurate as possible. Customers may also contact us for more information regarding products prior to their purchase. However, due to various factors, such as your computer monitor’s size and capabilities, may affect what you see on your screen. Therefore, we cannot be held responsible for the display of any color, texture or detail of its merchandise on your computer or phone screen. Nevertheless, if you are not happy with your purchase, you may send it back for a store credit. For more information regarding our return policy, please visit return policy.
Photos displayed on sxmposhonlineboutique.com website are acquired from purchasing vendors and are not exclusive photos from SXM Posh Online Boutique. Photos credits are for the respective parties displayed and SXM Posh Online Boutique will not held liable for any usage of photos provided by purchasing vendors.
9.Guarantee
If there are defects in the goods you have purchased, SXM Posh Online Boutique abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
10.Assignment
SXM Posh Online Boutique reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
11.Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
12.Ownership of rights
All intellectual property rights, such as trademarks and copyrights at SXM Posh Online Boutique remain with SXM Posh Online Boutique and its subsidiaries or licensors. Any use of SXM Posh Online Boutique or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of SXM Posh Online Boutique.
PRIVACY NOTICE
Data privacy is very important for SXM Posh Online Boutique and we want to be open and transparent about our processing of your personal data.
We therefore have a policy that establishes how your personal data will be processed and protected.
What is the legal basis for processing personal data?
For every specific processing of personal data that we have collected from you, we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold about you at any time. Contact SXM Posh Online Boutique to receive your personal data via email.
Right to portability:
Whenever SXM Posh Online Boutique processes your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data in a structured, commonly used and machine-readable format transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if it is incorrect, including the right to have incomplete personal data completed.
If you have a SXM Posh Online Boutique account or Club membership, you can edit your personal data under your account and membership pages
Right to erasure:
You have the right to erase any personal data processed by SXM Posh Online Boutique at any time, except for the following situations:
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with SXM Posh Online Boutique, regardless of the payment method
*you are suspected of misuse of or have misused our services within the past four years
*your debt has been sold to a third party within the last three years or one year for deceased customers
*you have made any purchase, whereby we will keep your personal data in connection with your transaction in accordance with bookkeeping rules
Your right to object to processing based on legitimate interests:
You have the right to object to the processing of your personal data that is based on SXM Posh Online Boutique legitimate interests. SXM Posh Online Boutique will not continue to process your personal data unless we can demonstrate a legitimate basis for the process which overrides your interests and rights or due to legal claims
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analyses conducted for direct marketing purposes.
You can opt out of direct marketing by the following means:
* following the instructions in each marketing mails
* editing the settings of your SXM Posh Online Boutique account
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.